Support
Answers to common questions, and how to reach us if you need a hand.
care@futureneedz.com
Within 1 working day
1800 0123 123
Mon–Sat, 9 AM – 7 PM
In-app tickets
Sign in to raise one
Frequently asked
You earn points on eligible purchases made through FutureNeedz, and when members you refer join. Products that aren't eligible earn no points — you claim those with points instead.
Already a member? Raise a ticket from your dashboard for the fastest response.
Sign in